An observer recently commented on the positive interaction between our crew and two young neighborhood boys; the crew took the time to talk to the boys.
She stated,
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2019 Results
In the interest of better serving our patients and their families, approximately twenty five percent of our patients are randomly mailed a survey each month which a return envelope included. Of the surveys mailed, approximately fifteen percent get mailed back to AMT. The feedback gained is used for quality assurance and customer service improvement.
What people say about us
An observer recently commented on the positive interaction between our crew and two young neighborhood boys; the crew took the time to talk to the boys.
She stated,
A patient came into the lobby to find the crew she credited with saving her life. This individual suffered a seizure which caused a MVA. It was discoverd that she had a brain tumor. She has had surgery and is making a great recovery. She said that the compassion shown by her ambulance caregivers helped during a frightening episode.
Received a compliment from a patient that had been transported with a painful hip dislocation. The patient noted,
Our crew transported a patient home to receive hospice care. The patient's aunt called to compliment the crew stating that they were phenomenal, very caring and that they greatly appreciated how they treated their loved one during a very stressful time.
A mother of a one week old infant phoned and wanted to thank the crew for providing excellent care for her baby and calming her so well. She had another child in the ER and was not even able to ride along with her child during this transport.
A mother and five children under 12 years of age were involved in a collision to which AMT responded. We received a nice comment along with cookies and cupcakes from this mother who stated,
Happy Mother shared,